By Michael Boyce, Director of the DHS AI Corps–
I am pleased to announce the launch of DHSChat, a new artificial intelligence (AI) powered chatbot designed exclusively for internal use within the Department of Homeland Security (DHS). DHS Chat is a significant step forward in leveraging secure, cutting-edge technology to enhance productivity and support our critical missions. DHSChat is now available to all the roughly 19,000 employees at DHS Headquarters and select pilot users across ten operating agencies.
Last year, we began allowing employees to use commercial generative AI tools like ChatGPT and Claude on publicly available information only; thousands of employees have now received training and use these tools to support their work. DHSChat uses the same AI technology but was built internally and operates within a secure environment. By using DHSChat, employees are able to perform routine work more efficiently. This includes summarizing complex documents and reports, generating computer code, and streamlining repetitive tasks like data entry. With this new tool, thousands of employees will be able to leverage generative AI capabilities safely and securely using nonpublic data. In the future, we hope to create a secure internal knowledge hub, which staff can query for information about DHS policies, data, and other internal information.