REGISTRATION IS NOW CLOSED. THIS CLASS IS COMPLETELY FULL.
Cybersecurity professionals know that the human element is a wild card in even the best-designed systems. As a complex socio-technical system with human and engineered components, cybersecurity requires systemic approaches to uncover recurring behavior patterns that drive key performance outcomes. Creating effective cybersecurity approaches requires an understanding of how people—intended users and adversaries—will perceive and interact with the various features of the system. Systems thinking offers tools and approaches to manage this complexity and understand related problems.
Hosted by CSIAC and conducted by experts from ANSER, this 3-day, in-person systems thinking training course will allow attendees to:
- Understand how cybersecurity systems work through interactions of operating contexts, stakeholder perspectives, and system dynamics
- Characterize interactions between actors and their respective engineered systems
- Uncover how the design of the system creates incentives and deterrents that shape user and adversary behaviors
- Investigate and understand unintended consequences and emergent behaviors
- Focus problem-solving efforts on root causes to find high-leverage interventions
- Use the Causal Loop Diagramming technique—a powerful tool for visually mapping a system’s cause-effect relationships—to discover actors’ behavior patterns and the system-level outcomes they generate
- Identify “system archetypes” that explain recurring problems